PathForward understands the great responsibility that is held by our psychics. It is the responsibility of our Psychics to respect the dignity and promote the welfare of our customers.
We require that all Psychics treat customers with the utmost respect, compassion and professionalism, which includes being completely focused on you and your needs.
Our Psychics avoid imposing their personal values, attitudes, beliefs and behaviors, understanding the message of the psychic reading.
Virtual romantic or personal relationships with customers outside of the context of psychic services is forbidden.
To protect the unique nature of the psychic process, PathForward does not provide our Psychics with tools for sharing customer information.
For your protection, it is forbidden for a Psychic to request personally identifying information of any kind from a customer, for any reason.
For the safety and confidentiality of the service and the PathForward community, our Psychics use pseudonyms to represent themselves. PathForward will never authorize a Psychic to share their personal or business information to a customer for any reason. In addition, it is forbidden for them to do so.
Our Psychics understand that trust is at the heart of the service relationship, and work to earn the trust of our customer through honesty, professionalism and confidentiality. PathForward will not knowingly disclose the content of the interactions between our customers and psychics.
By making use of our telephone, chat and messaging services you consent to the content of these communications being recorded and/or saved privately for your protection and quality assurance.
As with other counseling relationships, confidentiality may not apply in circumstances where there is imminent danger of harm to self or others, or if legal requirements demand the confidential information be revealed.
To ensure your security and protection, all services are to be conducted through PathForward.
It is forbidden for a Psychic to directly ask for money or to solicit outside business from a customer.
Customers have the freedom to choose to connect one time or on an ongoing basis with a psychic through our service, and to terminate a phone conversation or chat at any time. The amount of time and money a customer spends with a Psychic is solely up to the customer.
Our Psychics aspire to be open, honest and accurate in their readings. PathForward will not reward Psychics for prolonging reading length beyond what is in the customer's best interest or in any way dictate the content of the reading.