PathForward Psychics
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FAQs

Our Psychics & Services


We understand the subject matter of your psychic readings can be highly sensitive, intimate and personal. As a customer, you need absolute clarity that our service and quality is nothing less than exceptional. We are highly selective when it comes to the Psychics we offer on our service – less than 5% who apply get selected to join the PathForward Circle. All Psychics must undergo a rigorous screening process to ensure authenticity, professionalism, trust, and of course, their genuine psychic abilities. We believe in our service so much that our psychic readings are 100% guaranteed- our Peace of Mind Promise to you.


At PathForward, our customers can rest assured that they are in a protected environment. We use some of the most advanced security software commercially available to ensure that our customers' transactions, information, and readings are safe and secure. All account information is strictly confidential - we do not sell or share our customers’ personal information. Check out our Privacy Policy to learn more about how we protect your privacy.


When it comes to pricing, we keep it transparent. Our psychics rate per minute is always clearly marked, so you know what you are paying before using our service. There are absolutely no hidden fees on our service. You'll always be able to see how much money you have on your account. Once you get a reading, you will only be charged for the amount of time you spend with your Psychic. If you'd like to spend more time in your reading, you'll be given a choice to add more dollars to your account.


Yes! Our Psychics are committed to honoring the highest standards of ethics and professionalism in their sessions with you. While we treasure the personal and deeply caring connections formed between our customers and Psychics, PathForward is, first and foremost, a professional service. Our Psychics are prohibited from establishing personal relationships with customers outside the service. Please note that our Psychics are not qualified to offer advice on medical or legal issues. You can read our Psychic Code of Ethics here.


All PathForward Psychics share a sincere commitment to their psychic abilities and have demonstrated skill, compassion, and integrity when providing readings. If you are genuinely gifted and want to share your gifts with others in a caring environment, please fill out our online application.


Yes! Customers from all over the world use the PathForward service. Psychics and Customer Support are available around the clock to accommodate customers from varying time zones. For more details visit International Customers

Popular Reading Questions


New customers can purchase a psychic reading through our Welcome Offer as long as you are at least 18 years old and have a valid debit or credit card. We accept most credit cards, including – Visa, MasterCard, American Express, and Discover. For your convenience, we also accept PayPal and major credit card gift cards.


If you’re an existing customer, adding dollars to your account is very easy and can be done either online, by phone using our automated purchase system, or with the assistance of a Customer Support Expert. A valid credit card is required to add dollars.


With so many unique Psychics to choose from on our service, we want to make sure you find the Psychic that is right for your needs. To get you started, we recommend you browse through the types of Psychic Readings offered, including Love Readings, Astrology Readings, Clairvoyant Readings, and Tarot Readings.

Learn about various psychic specialties and gifts ranging from Love, Sex and Romance, to Career and Money. Many of our Psychics use reading tools such as Angels and Numerology– some Can Read Without Tools! Are you looking for a certain vibe? You can narrow down the communication style you’d like in a Psychic. For instance, you may be seeking a conversational psychic reading with a Medium, or an inspirational reading with an Empath who specializes in Self-Love and Care.

Have you decided what kind of reading you’d like to have? Visit Our Psychics to see a full listing of our Psychic Circle. Front and center, you'll be able to browse through who's available, search for your Psychic by extension, and filter through the various gifts, communication styles, tools, and specialties offered.

Ready for your reading? Get connected to your Psychic by Phone or Chat.

Would you like a personal recommendation from a Customer Support Expert? We’d be happy to help! Give us a call at 1.866.866.5949 and we’ll help you get connect with a psychic who’s perfect for you!


Get to know your Psychic a little bit better by checking out their bio page. Like a social media profile, our Psychics' bio page features a great deal of information, giving you a feel for their style and expertise before making the connection. Check out your Psychic's pics and read some Q&A to learn more about their background, beliefs, and how they can help you move forward. Also – you can read the reviews of other customers who've had a reading with this psychic.


Psychic chat readings are an excellent alternative to phone readings. A chat reading is an online instant message reading between you and your Psychic – kind of like texting! Chat readings are a discrete, private, and easy method to connect with a Psychic. All chat Psychics are vetted to ensure that their reading style works well in an online setting. You’ll even get a full transcript of your chat reading – another great benefit our customers love! Learn more about Psychic Chat Readings.


To protect both parties' privacy, we do not allow Psychics and customers to meet in person.


If, for any reason, your experience with a Psychic leads you to feel dissatisfied, uncomfortable or pressured in any way, please press * to end your session immediately and contact Customer Support right away to speak to us about your concerns.


Your satisfaction is essential to us. If for any reason you were unhappy with your last paid reading, we'll refund your money or give you time back to try us again – our Peace of Mind Promise to you. More info


If you’d like to share your feedback with others, visit your account and select Review Readings. Readings occurring in the last 90 days lasting 3-minutes or more are eligible for feedback. Need some guidance? Check out Leaving Feedback for an easy how-to, and tips to assist in you leaving the most valuable feedback possible.


Keep the conversation going with Fast Path! During your phone or chat reading, if your account balance is about to run out, we’ll give you the option to add more time without disconnecting from your Psychic. By selecting an add dollars package, and entering your 3 or 4-digit security code, your default credit card on your account will be charged, and you will be returned to your reading momentarily. Need to setup a default credit card? Visit your account payment methods and selections.

My Account FAQs


Logging in to your account is easy! You may log in using your email and password that you set up when you first opened your account, or you can use your 10-digit phone number and 4-digit pin. If you forgot your log in details, no problem – click "Forgot your login information?" and we'll send you an email link to reset your password. Remember – passwords must be a minimum of 6 characters in length and contain letters with at least one digit.


Yes! To get started with PathForward, simply login using your existing Hollywood Psychics credentials. For your convenience, all personal and general account information, as well as existing account balances, will transfer over to your new PathForward account.


To receive Info & Special Offers and free horoscopes by email visit Communication Preferences and select which emails you'd like to receive. You'll also have the option to subscribe to Postal Mail to receive exclusive newsletters and offers by mail. *You must be a PathForward customer to subscribe to our lists.


To unsubscribe from our email list, visit Communication Preferences where you'll see the option to unsubscribe to all or selected promotional emails. If you have any questions or need assistance, please contact Customer Support.


PathForward Dollars are free dollars automatically applied to your account balance with qualifying purchase offers. PathForward Dollars are for PathForward psychic readings only. *In Sight Rewards customers earn free Rewards Dollars automatically with every single purchase – learn more.


Joining In Sight Rewards is easy, fast and free. Visit your account and select In Sight Rewards to enroll.


We'd hate to see you go! To close your account, please contact Customer Support. Our team of Support Experts is available 24/7 to assist you. You may close your account by sending us an email or by calling 1.866.866.5949.


If we believe you are using the website chat services or the telephone service for any fraudulent, harassing, offensive, or illegal activity, or soliciting an advisor to speak to you outside of the PathForward service, we may suspend your account. If your account is suspended, you will no longer be able to use the website and or the telephone service. Visit Disclaimer and Terms for more information.


State and local tax will be applied to your purchase if applicable.